Project Chronology
A career built across functions, systems, and business problems.
My work has crossed customer care, finance, operations, sales, product, marketing, engineering, planning, and analytics. The technologies have changed considerably over time, but the pattern has remained consistent: understand how the work happens, connect the information behind it, and build practical solutions that help people operate more effectively.
This chronology highlights representative applications, analytical systems, automation, data platforms, and business initiatives developed across more than two decades. Some were focused tools; others grew into multi-part suites or long-lived platforms. Together, they show the range of business environments, technologies, and problems I've had the opportunity to work across.
Select a project to see additional context, capabilities, and the business areas it supported.
2026–present Career Fit Application Independent · Career development
Overview
AI-assisted career decision-support application that organizes professional narrative, structured evidence, job requirements, fit analysis, and resume strategy.
Project type
Application
Key capabilities
- Candidate Narrative and evidence management
- Job-description fit analysis
- Resume strategy workflow
- Structured AI context exchange
- Evidence candidate review and merge
Technologies
- React
- Node.js
- SQLite
- OpenAI
- JSON
- ApexCharts
Business domains
- Career analytics
- Professional evidence
- Job search
Skills demonstrated
- Product conception
- AI-assisted application design
- Data modeling
- Workflow design
- End-to-end development
2026 PowerPoint Deck Builder Cox Communications · Planning · Leadership · Business operations
Overview
Web-based presentation workflow supporting collaborative content input, review, PowerPoint generation, and controlled internal or public sharing.
Project type
Application
Key capabilities
- Collaborative presentation input
- Deck generation
- Sharing and distribution
- Structured presentation content
Business domains
- Presentations
- Collaboration
- Planning
2026 Employee Kudos Process Cox Communications · Planning
Overview
Peer-recognition capability allowing users to acknowledge the contributions of colleagues and make recognition visible within the broader work environment.
Project type
Platform Capability
Business domains
- Employee recognition
- Collaboration
Skills demonstrated
- Human-centered product design
- Workflow design
2026 CPR Messenger Tool Cox Communications · Planning
Overview
Messaging capability integrated into CPR to support communication around platform work and shared business context.
Project type
Platform Capability
Business domains
- Communication
- Collaboration
2026 CPR Newsletter Application Cox Communications · Planning · Leadership
Overview
Structured workflow for collecting, organizing, and sharing organizational updates, accomplishments, progress, and other information across the planning community.
Project type
Application
Key capabilities
- Contributor input
- Structured update collection
- Organizational communication
Business domains
- Communications
- Accomplishments
- Planning
2026 Project Financials Tool Cox Communications · Planning · Finance
Overview
Project-level financial visibility combining transaction activity and key cost categories to help users understand actual spending and financial progress.
Project type
Application
Key capabilities
- GL transaction visibility
- Material cost analysis
- Contract labor analysis
- In-house labor analysis
- Project-level financial context
Technologies
- React
- Node.js
- Oracle
Business domains
- Project financials
- Costs
- Planning
Skills demonstrated
- Financial analytics
- Data integration
- Application development
2026 CPR Report Builder Cox Communications · Planning · Analytics
Overview
Reusable reporting capability for creating structured outputs from CPR data and analytical content.
Project type
Platform Capability
Business domains
- Reporting
- Analytics
2026 AskCJ Knowledge System Cox Communications · Planning · Analytics
Overview
Domain-extensible conversational knowledge framework providing intelligent access to proprietary business context without depending on an LLM, with optional structured handoff for deeper AI-assisted analysis.
Project type
Application
Key capabilities
- Shared conversational interpretation
- Domain-specific lexicons
- Structured business context
- Extensible domain templates
- Analysis Package generation
Technologies
- Python
- Pydantic
- Structured data models
- CPR integration
Business domains
- Business knowledge
- Planning
- Analytics
Skills demonstrated
- Knowledge architecture
- Domain modeling
- Python
- AI system design
- Structured context design
2026 Resource Model Engine Cox Communications · Planning · Workforce planning
Overview
Modeling engine translating planned project activity into expected planner, designer, network-assurance, and related workload requirements.
Project type
Application
Key capabilities
- Workload modeling
- Labor-demand forecasting
- Market assumptions
- Planning scenario execution
Technologies
- React
- Node.js
- Oracle
Business domains
- Labor
- Resources
- Planning
Skills demonstrated
- Modeling
- Forecasting
- Automation
2026 Cost Model Engine, Version 2 Cox Communications · Planning · Finance
Overview
Expanded generation of the database-driven cost-modeling framework, supporting high-volume execution, model transparency, scenario comparison, statistical analysis, and later forecasting capabilities.
Project type
Application
Key capabilities
- Automated high-volume execution
- Scenario comparison
- Statistical analysis
- Model provenance
- Financial forecasting extensions
Technologies
- Oracle
- SQL
- React
- Node.js
Business domains
- Cost estimation
- Planning
- Financial analysis
Skills demonstrated
- Modeling
- Automation
- Data architecture
- Performance engineering
2026 Tutorial Builder Cox Communications · Planning · Platform users
Overview
Database-driven tutorial framework using structured content definitions to create guided in-application learning experiences without rebuilding application pages.
Project type
Platform Capability
Key capabilities
- Reusable guided walkthroughs
- Database-managed tutorial content
- Structured template design
Business domains
- Training
- Documentation
- User enablement
2026 Plan Import Tool Cox Communications · Planning
Overview
Structured workflow for bringing external planning information into CPR while applying validation and integration rules.
Project type
Application
Business domains
- Planning
- Data integration
Skills demonstrated
- Import workflow design
- Validation
- Data integration
2026 Merge Plan Tool Cox Communications · Planning
Overview
Planning utility supporting the controlled combination of plan content and associated project information.
Project type
Application
Business domains
- Planning
- Scenario management
2025–2026 Centralized Planning Repository (CPR) Cox Communications · Strategic Planning · Finance · Engineering · Operations · Leadership
Overview
Multi-capability planning, analytics, modeling, forecasting, financial, workflow, collaboration, and knowledge platform developed as an evolving home for connected planning work.
Project type
Platform / Suite
Key capabilities
- Planning and operational intelligence
- Cost, resource, and material modeling
- Project and financial visibility
- Workflow and collaboration
- Knowledge and decision support
Technologies
- React
- Node.js
- Oracle
- IIS
- JavaScript
Business domains
- Planning
- Network assets
- Projects
- Financials
- Labor
- Materials
- Subscribers
- Congestion
- Knowledge
Skills demonstrated
- Platform architecture
- End-to-end application ownership
- Data integration
- Analytics
- Automation
2025 NewBuild Project Dashboard Cox Communications · Planning · Construction
Overview
Project-focused analytical view supporting visibility into NewBuild activity and related planning or delivery measures.
Project type
Analytics / Reporting
Business domains
- Construction
- Projects
- Planning
2025–2026 SiteTracker Dashboard Cox Communications · Program Management · Planning · Finance
Overview
Dashboarding and data integration around in-flight project status, delivery milestones, and Budget-to-Actuals performance, with project history linked back to underlying network assets.
Project type
Analytics / Reporting
Key capabilities
- Project status visibility
- Delivery-date tracking
- Budget-to-Actuals reporting
- Historical project context
Business domains
- Projects
- Program status
- Financials
2025–2026 Cost Model Builder Cox Communications · Planning · Finance
Overview
User-facing capability for reviewing and configuring cost-model structures, assumptions, and execution scenarios within CPR.
Project type
Application
Business domains
- Cost modeling
- Planning
2025–2026 Project and Task Management Cox Communications · Planning
Overview
Work-management capability helping users organize projects, assign and track tasks, maintain progress visibility, and connect day-to-day work with broader priorities.
Project type
Platform Capability
Business domains
- Work management
- Projects
- Tasks
2025–2026 MyDashboard Framework Cox Communications · Planning · Analytics
Overview
Reusable dashboard framework supporting integrated analytical views across multiple operational and planning data domains.
Project type
Platform Capability
Key capabilities
- Reusable dashboard components
- Cross-domain analytical views
- User-focused presentation patterns
Business domains
- Analytics
- Dashboards
2025 Resource Reverse Forecast Cox Communications · Planning · Workforce planning
Overview
Analytical model connecting planned activity with expected resource demand and workforce requirements.
Project type
Modeling / Forecasting
Business domains
- Labor
- Planning
- Forecasting
2025–2026 CPR Node Detail Cox Communications · Planning · Engineering
Overview
Consolidated operational view of a network node combining core attributes, planning context, subscriber trends, congestion indicators, project history, and related analytical information.
Project type
Platform Capability
Key capabilities
- Node attributes
- Subscriber trends
- Congestion visibility
- Project history
- Planning context
Business domains
- Network assets
- Subscribers
- Congestion
- Projects
2025–2026 CPR Plan Detail Cox Communications · Planning
Overview
Integrated view of a planning scenario bringing together projects, assumptions, costs, status, and supporting information in one working environment.
Project type
Platform Capability
Business domains
- Planning
- Projects
- Costs
2025–2026 CPR Role-Based Access Control Cox Communications · Platform administration
Overview
Centralized application, role, permission, navigation, and route framework controlling user access and dynamically shaping the CPR experience.
Project type
Infrastructure / Foundation
Key capabilities
- Application access
- Role management
- Permission management
- Data-driven navigation
- Route controls
Technologies
- React
- Node.js
- Oracle
Skills demonstrated
- Security architecture
- Metadata-driven application design
- Platform administration
2025 CPR Platform Infrastructure Cox Communications · Planning
Overview
Dedicated application environment established to support the growing CPR platform and its expanding set of operational and analytical capabilities.
Project type
Infrastructure / Foundation
Business domains
- Application infrastructure
2024 Cost Model Engine, Version 1 Cox Communications · Planning · Finance
Overview
First production generation of a database-driven cost-model execution engine replacing spreadsheet-based estimation with repeatable high-volume processing.
Project type
Modeling / Automation
Key capabilities
- Database-driven models
- Automated execution
- High-volume node processing
- Preserved model and input context
Technologies
- Oracle
- SQL
Business domains
- Cost estimation
- Planning
2023–2024 Cost Model Data Enablement Cox Communications · Planning · Finance
Overview
Data foundation created to support scalable cost modeling, statistical analysis, model execution, and later CPR-based cost capabilities.
Project type
Data Platform / Integration
Business domains
- Cost estimation
- Planning
- Network assets
Skills demonstrated
- Data modeling
- Oracle
- Analytical data preparation
2022 WFQ–Oracle Data Integration Cox Communications · Finance · Workforce planning
Overview
Integration bringing workforce-related source data into Oracle for repeatable reporting, analysis, and downstream operational use.
Project type
Automation / Data Integration
Business domains
- Workforce
- Labor
- Finance
2021–2023 NT Tableau Suite Cox Communications · Finance · Network Transformation
Overview
Broad Tableau analytical environment developed around Network Transformation forecasting, operational performance, and management visibility.
Project type
Analytics / Reporting
Technologies
- Tableau
- Oracle
- SQL
Business domains
- Forecasting
- Finance
- Network transformation
Skills demonstrated
- Tableau development
- Dashboard design
- Data visualization
- Analytical storytelling
2021–2022 NT Node Forecast Cox Communications · Finance · Network Transformation
Overview
Automated forecasting process replacing a long-standing manual approach and improving confidence, repeatability, and transparency around node-related forecasts.
Project type
Automation / Forecasting
Key capabilities
- Automated forecast generation
- Repeatable source processing
- Management visibility
- Tableau integration
Business domains
- Forecasting
- Finance
- Network assets
Skills demonstrated
- Automation
- Forecasting
- Data integration
- Tableau
2020–2023 WorkforceLogiq Data Mirroring Cox Communications · Finance · Contract Labor
Overview
Data warehouse and mirroring solution built from WorkforceLogiq source data, providing a durable analytical foundation for vendor billing, contract labor, and measures including cost-per-mile analysis.
Project type
Data Platform / Integration
Key capabilities
- Vendor billing data warehouse
- Contract-labor analytics
- Historical reporting
- Cost-per-mile support
Business domains
- Vendors
- Third-party billing
- Contract labor
- Finance
Skills demonstrated
- Data warehousing
- ETL
- SQL
- Financial analytics
2020 Finance Virtual Machine Environment Cox Communications · Finance
Overview
Dedicated technical environment established to support finance-owned automation, data integration, reporting, and analytical development.
Project type
Infrastructure / Foundation
Business domains
- Finance
- Application infrastructure
2019 Homelife Engagement Scorecard Cox Communications · Product · Marketing · Homelife
Overview
Customer-health scoring model combining more than 40 behavioral, usage, device, and service signals into an account-level engagement measure with month-over-month trending.
Project type
Analytics / Decision Support
Key capabilities
- Multi-factor engagement scoring
- Account-level trend history
- Behavioral segmentation
- Product and marketing analysis
- Tableau visualization
Technologies
- Tableau
- SQL
- Analytical scoring models
Business domains
- Customer engagement
- Product usage
- Marketing
Skills demonstrated
- Metric design
- Behavioral analytics
- Composite scoring
- Tableau
- Customer segmentation
2019 Homelife Platform Migration Plan Cox Communications · Homelife · Engineering · Product
Overview
Analytical and planning work supporting evaluation of Homelife platform migration needs and associated operational considerations.
Project type
Planning / Analysis
Business domains
- Platform migration
- Product
- Engineering
2017–2019 Homelife Engineering Reporting Cox Communications · Homelife · Engineering · Product
Overview
Reporting and analytical work providing visibility into Homelife service, device, platform, and customer-behavior performance.
Project type
Analytics / Reporting
Business domains
- Homelife
- Engineering
- Product performance
Skills demonstrated
- Reporting
- Analytics
- Dashboard development
2017 ProjectTrack Application
Overview
Project-oriented application supporting visibility and management of work across users and initiatives.
Project type
Application
Business domains
- Projects
- Work management
2016 LDM Deadline Review Application Cox Automotive · Operations
Overview
Purpose-built operational application designed around a complex deadline-review process, translating a difficult workflow vision into a usable business tool.
Project type
Application
Business domains
- Operations
- Deadline management
Skills demonstrated
- Workflow design
- Complex problem solving
- Operational application development
2015 Pulse Report Cox Automotive
Overview
Recurring analytical reporting initiative providing management visibility into business performance and operational trends.
Project type
Analytics / Reporting
2015 Post-Sale Billing Audit Tool Cox Automotive · Operations · Finance
Overview
Audit-focused workflow supporting review of post-sale billing activity and identification of potential discrepancies.
Project type
Application
Business domains
- Billing
- Audit
- Operations
2015–2025 Central Listing Application Cox Automotive · Digital Marketing · Sales · Operations
Overview
Rules-driven operational platform automating the selection, scheduling, publishing, synchronization, and performance tracking of auction inventory moving into a digital sales channel.
Project type
Application
Key capabilities
- Configurable listing specifications
- Vehicle qualification rules
- Scheduled listing synchronization
- Job monitoring
- Sales-channel analytics
Technologies
- Web application
- Scheduled server processing
- Relational data
Business domains
- Vehicle inventory
- Digital sales
- Auction operations
Skills demonstrated
- Automation
- Rules-engine design
- Workflow development
- Sales analytics
- Long-lived system design
2014 Second Chance Sales Cox Automotive · Digital Sales · Auction Operations
Overview
Public-facing digital sales initiative integrating on-premise auction data with an AWS-hosted application and returning bids and purchases to local auction systems for processing.
Project type
Application / Integration
Key capabilities
- On-premise to AWS data integration
- REST/API integration
- Auction schedule tracking
- Bid and purchase retrieval
- AS/400 transaction handoff
Technologies
- AWS
- REST APIs
- C++
- AS/400
- Relational database
Business domains
- Digital sales
- Auctions
- Vehicle inventory
Skills demonstrated
- API integration
- Cloud/on-premise integration
- Data synchronization
- Production support
Additional context
Received company recognition for the project.
2013–2016 Workforce Management Suite Cox Automotive · Customer Care · Supervisors · Leadership
Overview
Multi-part operational platform supporting customer-care performance, coaching, adherence, task management, call-quality review, and real-time agent visibility.
Project type
Application / Suite
Key capabilities
- Customer Care Scorecards
- Supervisor Task Management
- Call Screening and Review
- Adherence and Availability tracking
- Real-time performance and bonus visibility
Business domains
- Customer care
- Workforce management
- Call center operations
- Employee performance
Skills demonstrated
- Operational application development
- Workflow design
- Workforce analytics
- Performance management
- End-to-end suite ownership
2013–2018 Image Audit Application Cox Automotive · Operations · Manufacturer Services
Overview
Revenue-generating image-audit workflow spanning distributed auction systems, review operations, photographer correction, and manufacturer reporting.
Project type
Application
Key capabilities
- Distributed AS/400 integration
- High-volume image review workflow
- Photographer correction routing
- Manufacturer reporting
Technologies
- Classic ASP
- JavaScript
- AS/400
Business domains
- Vehicle imaging
- Auction operations
Skills demonstrated
- Workflow design
- Operational application development
- Distributed data integration
2013 Customer Survey Alert Cox Automotive
Overview
Alerting workflow surfacing customer-survey feedback for timely operational review and response.
Project type
Automation / Reporting
Business domains
- Customer feedback
- Operations
2013 Major Account Tracker Cox Automotive
Overview
Tracking application supporting visibility into activity and performance associated with major customer accounts.
Project type
Application
Business domains
- Customer accounts
- Operations
2013 EMS Incident Dashboard Cox Automotive
Overview
Dashboard providing centralized visibility into incident activity and operational measures.
Project type
Analytics / Reporting
Business domains
- Incidents
- Operations
2013 TotalAssist Lead Management Cox Automotive
Overview
Lead-management application supporting tracking and workflow around incoming business opportunities.
Project type
Application
Business domains
- Lead management
- Sales
2013 TSAT Web Dashboard Cox Automotive
Overview
Web-based dashboard providing visibility into TSAT performance measures and related operational trends.
Project type
Analytics / Reporting
Business domains
- Customer satisfaction
- Operations
2013 Sales Pipeline Web Cox Automotive · Sales
Overview
Web-based sales pipeline application supporting visibility into opportunities, progression, and related sales activity.
Project type
Application
Business domains
- Sales
- Pipeline management
2012 Customer Care Metrics Management Comcast · Customer Care
Overview
Metrics-management capability supporting performance visibility across customer-care operations.
Project type
Analytics / Reporting
Business domains
- Customer care
- Performance management
2012 CareWeb Suite Comcast · Customer Care
Overview
Multi-capability web environment supporting customer-care workflows, information access, and operational tools.
Project type
Application / Suite
Business domains
- Customer care
- Operations
2010 Customer Account Reset Process Comcast · Customer Care · Operations
Overview
Process automation supporting controlled customer-account reset activity and reducing reliance on manual intervention.
Project type
Automation / Process
Business domains
- Customer accounts
- Customer care
2008 Financial Tools Suite Comcast · Finance
Overview
Collection of finance-focused web tools supporting recurring calculations, analysis, and business processes.
Project type
Application / Suite
Business domains
- Finance
2008 Revenue Sharing Web Application Comcast · Finance
Overview
Web application supporting revenue-sharing calculations, workflow, and financial visibility.
Project type
Application
Business domains
- Revenue sharing
- Finance
2007 Commercial Sales Auto-Invoicing Comcast · Commercial Sales · Finance
Overview
Automated invoicing workflow supporting commercial sales activity and reducing repetitive manual billing effort.
Project type
Automation
Business domains
- Commercial sales
- Billing
2007 Contractor Installer Auto-Invoicing Comcast · Operations · Finance
Overview
Automated invoicing process supporting contractor installation work and reducing manual billing cycles.
Project type
Automation
Business domains
- Contractors
- Billing
- Installations
2007 Direct Sales Auto-Invoicing Comcast · Direct Sales · Finance
Overview
Automated invoicing workflow supporting direct-sales activity and recurring financial processing.
Project type
Automation
Business domains
- Direct sales
- Billing
2005 Commercial Accounts Portal Comcast · Commercial Accounts
Overview
Web portal bringing commercial-account information and business workflows into a shared operational environment.
Project type
Application / Portal
Business domains
- Commercial accounts
- Customer information
2004 MyWorkspace Call Center Portal Comcast · Customer Care · Call Center Operations
Overview
Call-center portal consolidating information and operational resources into a common workspace for customer-care users.
Project type
Application / Portal
Business domains
- Customer care
- Call center operations